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Customer Service 137

 
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Anti-social media

 
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Nobody wants the hassle

 
12 years ago95

If only they sold cars…

 
12 years ago106

Steering clear of franchised dealer service departments? Maybe it’s time to think again

 
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Which? report still rankles

 
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Don’t worry, be happy

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insider
15 reasons people buy the wrong car
14 years ago

Mr Smith visits his local Mercedes dealer. He knows he wants a new car and other than the fact that he’s pretty sure he wants a Mercedes he hasn’t done any other research. So he enters the Mercedes showroom and the following happens: Mr Smith is immediately approached by a salesman (let’s call him “Andy”). […]

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